Bookings can only be made directly with Ollie via email or WhatsApp message. Our courses run throughout the year with regular breaks following local school term times. Lessons will be available on a first come first serve basis so please book early to avoid disappointment. Very rarely we will have to change your child's lesson, this could be due to progress, if a lesson has become too full or we feel they are in the incorrect class based on the ability of the swimmer and level of the class. We will always try to accommodate your requests for timings and classes where we possibly can.
Private lessons - please provide 24 hours notice if your child cannot make it due to illness or injury. If I receive 24h notice I can credit missed lessons onto the next block of payments.
In the unlikely event lessons are cancelled by us due to pool closure or any unforeseen events we will endeavour to, where possible, reschedule lessons or offer credit towards the next block payment.
For group lessons please make payments in full term blocks and for private lessons in half term blocks. Payments to be made by bank transfer only please, you will receive an email prior to the start of each term/half term regarding costs of that block. I will never ask for payments in advance for future terms, all I ask is they are promptly paid before the start of the first lesson.